For the social media listening, we gather data from various social media platforms, including YouTube, Instagram, Twitter and Behance, using open APIs. This structured and adaptable approach ensures seamless data retrieval while enabling integration of new sources to keep pace with evolving social media trends.
The social media listening process begins with the development of a dynamic observation community. Updated annually, this community includes profiles of early adopters, EU policy-related users and European creatives identified on Behance. The process involves rigorous filtering to exclude spamming profiles, ensure content quality and maintain authenticity, focusing on European-based users.
Key Steps in Community Formation:
The content generated by the community is analysed using advanced Natural Language Processing (NLP) and Computer Vision models. This dual approach captures both textual and visual elements, enabling a holistic analysis of user-generated content.
Content is categorised using two complementary clustering approaches:
The clustered data undergoes thorough analysis to identify the drivers of significant trends. This includes examining regions, industries and demographics associated with key topics. Insights are further refined through human curation to ensure alignment with organisational objectives and to offer a deeper understanding of the evolving social media landscape.